Spanish-Speaking Livestream Moderator (Tech & Admin) Job at Sterling Forever, Timonium, MD

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  • Sterling Forever
  • Timonium, MD

Job Description

Job Title: Spanish-Speaking Livestream Moderator (Tech & Admin)

Company: Sterling Forever (Sterling Para Siempre)

Location: Timonium, MD (On-site)

Job Type: Full-time, Part-time, Contract

Pay: $18.00 – $20.00 per hour

Expected Hours: 20 – 40+ hours per week (looking for potential full time people, but will consider part time people as well)

About Us

Sterling Forever is a celebrity-endorsed (2x Oprah's Favorites List) trend-forward jewelry brand known for quality pieces that are affordable, hypoallergenic, and backed by a lifetime guarantee. Sterling Forever is featured in stores such as Nordstrom and Nordstrom Rack - and often showcased on shows such as Good Morning America and The View. As we continue to grow our presence in the jewelry market, we're looking for a dynamic Livestream Host to bring energy, authenticity, and expertise to our live selling sessions.

Position Summary

As our Spanish-Speaking Livestream Moderator (Tech & Admin), you will be the crucial technical and operational backbone for the Livestream Host and the entire live selling session. We are launching our new platform (Sterling Para Siempre), so you MUST be fluent in speaking and writing in Spanish. You will manage the technical flow of the broadcast, ensuring a seamless and professional presentation by controlling camera angles, managing the on-screen display, addressing viewer inquiries, and handling the essential post-stream logistics.

Key Responsibilities

  • Manage the technical aspects of the livestream platform, ensuring smooth operation and high-quality broadcast.
  • Work closely with the Livestream Host to manage the flow of the show, queue up products, and run on-screen promotions.
  • Actively moderate viewer comments, respond to non-product questions (e.g., shipping, returns), and pin/highlight important information or comments.
  • Control and adjust on-set camera angles, lighting, and audio levels as needed throughout the broadcast.
  • Pin products and update product titles/descriptions in real-time to align with the host's presentation and viewer demand.
  • Assist with post-stream logistics, including generating shipping labels for sales, packaging sold items, and maintaining the stream inventory/sales data.
  • Perform other duties and responsibilities as assigned, including occasionally prepping product sets or assisting with behind-the-scenes content setup.

Qualifications

Required:

  • Ability to fully communicate in both English and Spanish (speaking and writing).
  • Proven technical aptitude and comfort operating digital streaming software and hardware (e.g., cameras, monitors, control panels).
  • Strong organizational skills and exceptional attention to detail, especially in a fast-paced environment.
  • Excellent written communication skills and fluency in English for responding to live chat comments.
  • Ability to think quickly and problem-solve technical issues under pressure.
  • Comfortable working behind the camera for extended periods (6+ hours per live).

Preferred:

  • Experience moderating or running live streams, especially for product-based brands or e-commerce platforms.
  • Familiarity with various live selling platforms.
  • Experience with basic streaming software (OBS)

Benefits:

  • Flexible schedule
  • Opportunity to grow within a fast-paced ecommerce brand
  • Paid time off (only for eligible full-time positions)

Schedule:

  • 4-8+ hour livestream sessions in office setting (4-5 streams per week)

Work Location:

  • In-person, Timonium, MD

To Apply:

  • Submit your resume and a brief statement of interest detailing your technical and organizational experience relevant to this role. If available, please include any examples of prior technical operation, platform moderation, or fast-paced operational support work. 

Job Tags

Hourly pay, Full time, Contract work, Part time, Work at office, Flexible hours, Day shift,

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